Privacy Policy

Updated: November 09, 2023

Effective Date: November 9, 2023

This Policy applies toHorigen products or services (hereinafter referred to as“the App”)

This Privacy Policy Section Will Help You Understand the Following:

1.  Definitions and Scope of Application

2. Description of Self-initiation and Associated Initiation

3. How We Collect and Use Your Information

4. How We UseCookies and Similar Technologies

5. How We Share, Transfer, and Publicly Disclose Users' Personal Information

5. How We Share, Transfer, and Publicly Disclose Users' Personal Information

7. How You Can Manage your Personal Information

8. How We Process Information Related to Minors

9.  How Your Information Is Transferred Globally

10. How This Privacy Policy is Updated

11. How to Contact Us

GUANGDONG HORIGEN MOTHER & BABY PRODUCTS CO.,LTD (hereinafter referred to as“we&rdquo or “us”) fully recognizes the importance of personal information to you. We provide full protection for the security of your personal information in accordance with legal requirements and industry best practices, We are committed to maintaining your trust in us by abiding to the following principles :the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of minimum sufficiency, the principle of ensuring security, the principle of subject participation, and the principle of openness and transparency. In view of this, we have formulated this Privacy Policy (hereinafter referred to as “this Policy”) to help you fully understand how we collect, use, share, store and protect your personal information and how you can manage your personal information when using our products or services.

Before using the products or services of this App, please be sure to carefully read and fully understand this Policy, By using the products or services, you confirm that you have read and agree to this Policy. If you have any questions , comments, or suggestions about this Policy, you can contact us through the various contact methods provided by this App.

1.  Definitions and Scope of Application

Personal Information: All types of information recorded electronically or otherwise that can identify a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information, This includes,but is not limited to: name, date of birth, ID number, personal biometric information, address, communication contact information, communication records and contents, account passwords, property information, credit information, whereabouts, accommodation information, health and physiological information, and transaction information.

Sensitive Personal Information: A subset of Personal information that may endanger personal safety and property if disclosed, illegally provided, or abused. Such information can easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment. Sensitive personal information includes, but is not limited to: ID card number, personal biometric information, bank account details, communication records and contents, property information, credit information, whereabouts, accommodation information, health and physiological information, transaction information, and personal information of children under the age of 14 (inclusive).

Personal Information Processing: The activities involving the collection, storage, use, processing, transmission, provision, disclosure, deletion, etc., of personal information.

Deletion of Personal Information: The act of removing personal information from the systems involved in daily business functions, ensuring that it remains unretrievable and inaccessible.

Anonymization of Personal Information: The process of making it impossible to identify or associate the subject of personal information through technical processing, such that the processed information cannot be restored.

De-identification of Personal Information: The process of making it impossible to identify or associate the subject of personal information without the assistance of additional information, through technical processing.

Personal Information Subject: The natural person identified or associated with the personal information.

Personal Data Controller: An organization or individual that has the authority to determine the purpose and method of processing personal information.

Device Information: includes device identifiers (e.g.,IMEI, IDFA, Android ID, MAC, OAID, SSID, SIM card information, ICCID, IMSI and other device-related information), application information (e.g., application crash reports, notification setting, application installation lists), device parameters and system information (e.g., device type, device model, operating system, and hardware related information), and device network environment information (e.g., IP address, Wi-Fi information, base station information).

Child Definition: Child refers to a minor under the age of 14.

2.  Description of self-start and associated start-up

1.User Agreement:”Before you agree to the User Agreement and Privacy Policy, please note that if you click to view them, we will enable the system browser to prevent third-party SDKs from collecting your personal information."

3. Information Collection and Use:

When using our products/services, we collect and use your personal information in the two ways:

3.1.   To provide basic functions, you must authorize us to collect necessary information. If you refuse, you may not use our products/services normally.

3.2.   For additional functions, you can choose whether to authorize information collection. Refusing may prevent you from accessing these features,but it will affect basic functions.

3.3.   With your authorization, we will use geographic location information to enhance service quality. Refusing location permissions may affect accuracy, but will not impact other functionalities.

3.4.  When using the app, sensor information will be collected to verify user authenticity and for camera functions, such as determining phone angle.

4. Important Note:  This information is not mandatory for basic operations, but is important for service improvement and product development. You are not obliged to provide it, and refusal will not adversely affect your use of basic functions.

The specific functional scenarios we provide for you include:

1. Help you become our user

To create an account and provide services, you will need to share the following information: your mobile phone number and other relevant details. When you register with your mobile phone number (to receive a verification code), we will verify your identity by sending an SMS code. You can modify and add to your nickname, gender, birthday, profile picture, real-name verification, Alipay account, WeChat account (for withdrawals), and other related information, which together constitute your "account information". When you log in using a third-party account (such as WeChat or Apple), if you choose to bind the third-party account, we will synchronize some relevant information, such as your user name, mobile phone number, avatar, nickname, region, gender (with your authorization), and identity verification details from the third-party platform. We collect this information to facilitate account login, protect account security, and mitigate risks. If you choose not to provide this information, you will not be able to log in with a third-party platform, but this will not affect your use of our other products or services.

During usage, providing additional details such as your birthday, occupation, and interests will enhance our services and your experience. However, not providing this information will not affect the core functionality of our products or services.

The information you provide will remain authorized for our use while you utilize the services. If you choose to cancel your account, we will anonymize or delete your personal information as required by applicable laws and regulations.

2. To provide services and meet your needs

To display content or services, we may collect and use device information (including device identifiers such as IMEI, IDFA, Android ID, MAC, OAID, SSID, SIM card information, ICCID, BSSID, IMSI and other device-related information) ,application data (such as crash reports,notification status, app installation details), device parameters and system details (such as device type, model, operating system, hardware information), network information (IP address, WiFi details, base station information, BSSID), and service logs (such as browsing history, click activity, search queries, favorites, subscriptions, and shared content, as well as IP address, browser type, telecom carrier, language settings, access time). This is collected to complete your personal profile.

3. To provide you with goods or services

3.1 Information You Provide

When you register an account or use our services, you provide personal information, such as your WeChat details (nickname, profile picture, gender), phone number, etc.

Shared information that you provide to others through our Services will also be stored. Before sharing someone else's personal information with us, please ensure you have obtained their authorization and consent.

3.2 Information We Collect During Service Use

To provide relevant search results, understand product suitability, and detect unusual account activity, we will collect and associate information regarding the services you use and how you use them.

3.2.1 Device Information:

    To ensure the safe operation of applications and services, we will collect your device model, application list (installed applications), device name, unique device identifier, login IP address, product version number, and mobile network information.

We will also collect your device identifier, device serial number, Android ID, application list, IMEI, IDFA, SSID, SIM card information, ICCID, MAC address, name, phone number, location, and network information (BSSID) in the silent/background state to identify the identify user information.

3.2.2 Based on the specific permissions granted by you during the installation and use of the software:The purpose, method, and scope of the personal information collected by this application during your installation and use are as follows:

A clear list of personal information collected by the APP:

Business scenario: Modify your profile information

Permissions: Read albums and camera

Purpose of collection: To modify the profile avatar

Collection method:Collected by the APP

Personal Information Field: Profile photo

 

   The purpose, method, and scope of information collected by the third-party SDKs integrated with this application are described as follows:

 

SDK name: Glide Gallery

Package name : com.bumptech.glide

Purpose of use: for image preview

Personal information involved: stored personal files

Link to Privacy Policy: Glide Gallery Privacy Policy

 

To ensure operation, this application integrates the following third-party SDK:

SDK Name: WeChat Open Platform

Package Name: com.tencent.mm

Purpose of use: For login and sharing

Personal information involved: stored personal files, SSID, and network information (BSSID)

Link to Privacy Policy: WeChat Open Platform Privacy Policy

 

3.2.3 Service log information: This includes browsing records, clicked view records, search query records, collections, transactions, after-sales services, attention and sharing information, release information, as well as IP addresses, browser types, telecommunications operators, languages used, and access dates and times.

When you use the products or services provided by our website or client, we will automatically collect the details of your usage and save them as relevant web logs. For example, the content of your search queries, the IP address, browser type, telecommunications operator, language used, date and time of access, and your browsing history.

Please note that device information, log information, etc. alone cannot identify a specific natural person. However, if we combine such non-personal information with other data that can identify a specific person, or with personal information, such non-personal information will be regarded as personal information during the combination period. In such cases, we will anonymize and de-identify this personal information unless we have obtained your authorization or are otherwise required by law.

When you contact us, we may save your communication/call records and content, or any contact information you provide in order to assist you, solve your issues , or record the relevant problem and the solutions provided.

3.3 Personal information we collect through indirect means

You can access the products or services provided by our affiliates via the link portal associated with this application account, In order to provide you with a seamless services experience based on you associated accounts, and for easy unified management, we will display your information centrally in this application. You can discover and use the above services through the basic and authentication information in your personal center.

When you use these services via our products or services, you authorize us to receive, summarize, and analyze your personal information or activity information from our affiliates, provided that these affiliates have obtained the information from legitimate sources or with your consent, according to the actual business needs and cooperation requirements.

If you refuse to provide this information or refuse authorization, you may not be able to use certain products or services provided by this application, or relevant information may not be displayed. However, it will not affect your ability to browse, participate in activities that do not require privacy authorization, or use other core services of the application.

4. Providing You with Security Guarantees

To ensure the authenticity of your identity and provide you with enhanced security, we may request identity information such as your ID card to complete real-name authentication. If you refuse to provide this information, you may be unable to use certain services, such as account management or continuing transactions that could pose risks. However , this will not affect your ability to browse and purchase goods.

To improve the security of services provided by us, our affiliates, and partners, and to protect your personal and property safety—as well as that of other users or the public—from risks such as phishing, fraud, network vulnerabilities, viruses, cyber-attacks, and intrusions, we may use or integrate your user information, transaction history, device information, and relevant network logs. We may also collaborate with affiliates and partners to obtain information authorized by you or shared in accordance with the law. This allows us to assess account and transaction risks, verify identities, detect and prevent security incidents, and take legally required measures such as recording, auditing, analyzing, and handling incidents.

5. Providing Collection, Attention, and sharing functions

When browsing our website or client, you may choose to bookmark products or services and share this information with third parties via the features we provide. During this process ,we will collect service log information, including records of your collections, coupon details, and sharing history. This information is collected to support the intended functions and any other purposes that we have clearly communicated to you.

6. Exceptions to Obtaining Authorization and Consent

In accordance with applicable laws and regulations, your authorization and consent are not required for collecting your personal information in the following circumstances:

6.1 Where collection is necessary for the Personal Data Controller to fulfill legal obligations;

6.2 When it is directly related to national security or defense;

6.3 When it is directly related to public safety, public health, or major public interests;

6.4 When it is directly related to criminal investigation, prosecution, trials, or enforcement of judgments;

6.5 When it is necessary to protect the life, property, or other major legal rights and interests of the data subject or other individuals, and obtaining authorization and consent would be difficult;

6.6 The personal information involved is disclosed to the public by the personal information subject themselves ;

6.7 Where it is necessary to conclude and perform a contract at the request of the Personal Data Subject;

6.8 Personal information is collected from legally and publicly disclosed sources, such as lawful news reports, government information disclosure, and other channels;

6.9 It is to maintain the safe and stable operation of the products or services provided, such as discovering and addressing faults in products or services;

6.10 Where the Personal Data Controller is a news organization, and it is necessary for them to carry out lawful news reporting;

6.11 Where Personal Data Controllers are academic research institutions, and when it is necessary to conduct statistical or academic research in the public interest. when they provide the results of academic research or descriptions to the public, they will de-identify the personal information contained in the results.

If we cease to operate of the products or services of this application, we will stop collecting your personal information in a timely manner, notify you of the cessation of operation through delivery or announcement, and delete or anonymize the personal information we hold.

7. Customer Service and After-Sales Functions

When you contact us or apply for in-sale, after-sales, and dispute resolution, we require you to provide necessary personal information to verify your membership status in order to protect the security of your account and system. In this case, our customer service and after-sales functions may use your account information and order information.

To contact you, help you resolve issues as quickly as possible, or record the handling plans and outcomes of related problems, we may retain your correspondence/call records and related content (including account information, order information, other information you provide to substantiate relevant facts, or your contact information), We will utilize your account and order information if you make inquiries, complaints, or suggestions regarding specific orders.

To provide services and improve service quality, we may also use other information about you, including the relevant information you provide when you contacting customer service, as well as responses to questionnaires you send to us.

4. How We Use Cookies and Similar Technologies

1、Cookie

When you use our services, we may send one or more cookies or anonymous identifiers (hereinafter referred to as “Cookie”) to your device to collect, identify and store information when you access and use this product, We promise that we will not use cookies for any purposes other than those described in this Privacy Policy. We use cookies to ensure the safe and efficient operation of our products and services, confirm the security status of your account and transactions, check for crashes and delays, and to help you avoid unnecessary steps in filling out forms and entering search content.

2. Web Beacons and Pixel Tags

In addition to cookies, we also use other similar technologies, such as web beacons and pixel tags, on our website. A web beacon is usually a transparent image embedded in a website or email. With pixel tags in an email, we can determine if an email has been opened. If you do not want your activity to be tracked in this manner, you can unsubscribe from our mailing list at any time.

5. How We Share, Transfer, and Publicly Disclose Users' Personal Information

1. Sharing

We will not share your personal information with companies, organizations, or individuals other than the service provider of this application, except under the following circumstances:

1.1 Sharing with Explicit Consent: After obtaining your explicit consent, we will share your personal information with other parties.

1.2 Sharing Under Statutory Circumstances: We may share your personal information externally in accordance with the provisions of laws and regulations, the needs of litigation and dispute resolution, or the requirements of administrative and judicial authorities.

1.3 Sharing with Affiliates: To facilitate the joint provision of services to you based on linked accounts, your personal information may be shared with our affiliates. We will only share necessary personal information (for example, we will share your account information with our affiliates to enable you to use your account in this application to access products or services offered by our affiliates). If we share your sensitive personal information or if our affiliates change the purpose of use or processing of your personal information, we will seek your authorization and consent again.

1.4 Sharing with Authorized Partners: For the purposes stated in this Privacy Policy, some of our services will be jointly provided by us and our authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. For example, we may arrange for a partner to provide services. We will only share your personal information for legal, legitimate, necessary, specific, and explicit purposes, and will only share the personal information necessary to provide those services. Our partners do not have the right to use the shared personal information for purposes unrelated to the product or service.

Please note that any information you voluntarily share or publicly disclose while using our services may involve your personal information or sensitive personal information of others. Therefore, please consider and make a decision more carefully.

Currently, our authorized partners include the following types:

1.4.1 Authorized Partners of Advertising and Analysis Services: We will not share your personally identifiable information (i.e., information that can identify you, such as name, email address, or mobile phone number), with partners who provide advertising and analytics services unless we have your permission. We provide these partners with information about the reach and effectiveness of their ads without disclosing personally identifiable information, or we aggregate this information so that it does not identify you as an individual. For example, we may inform advertisers how well their ads are performing, how many people have seen their ads, or how many have installed apps after seeing them. Additionally ,we may provide these partners with non-personally identifiable statistics (e.g., “Male, 25-29 years old, based in Beijing”) to help them understand their audience or customers only after they have agreed to comply with our Advertising Guidelines.

1.4.2 Vendors, Service Providers and Other Partners: We send information with vendors, service providers, and other partners who support our business, including those providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of advertising and services, providing customer service, facilitating payments, or conducting academic research and surveys.

2. Assignment

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

2.1 Transfer with Explicit Consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

2.2 Merger, Acquisition or Bankruptcy: in the event of a merger, acquisition,or bankruptcy liquidation that involves the transfer of personal information, we will require the new company or organization holding your personal information to continue adhering to this personal Information Protection Policy. Otherwise, we will require the company or organization to seek your authorization and consent again.

3. Public Disclosure

We will publicly disclose your personal information in the following circumstances:

3.1 With Your Explicit Consent

3.2 Disclosure Based on Law: We may publicly disclose your personal information as required by law, legal procedures, litigation, or government authorities.

4. Exceptions to Obtaining Prior Authorization and Consent When Sharing, Transferring, or Publicly Disclosing Personal Information

In the following circumstances, sharing, transferring, or publicly disclosing your personal information does not require your prior authorization and consent:

4.1 Compliance with Legal Obligations: When it is relates to the Personal Data Controller's performance of obligations under laws and regulations;

4.2 National Security: When directly related to national security and national defense;

4.3 Public Safety: When directly related to public safety, public health, or major public interests;

4.4 Criminal Investigation: When directly related to criminal investigations, prosecutions, trials,or the execution of judgments;

4.5 Protection of Rights: For the purpose of protecting the life, property, or other major lawful rights and interests of the Personal Data Subject or other individuals when it is difficult to obtain their authorization and consent;

4.6 Publicly Disclosed Information: Personal information that has been disclosed to the public by the Personal Data Subject;

4.7 Legally Collected Information: Personal information collected from legally and publicly disclosed information centers, such as lawful news reports, government information disclosure, and other channels.

According to the law, sharing or transferring of de-identified personal information, ensuring that the data recipient cannot recover or re-identify the personal information subject, is not considered external sharing, transfer, or public disclosure of personal information. Therefore, the storage and processing of such data will not require further notice or consent From you.

6. How do we protect the security of users' information

1. We have implemented security measures that meet industry standards to protect the personal information you provide and to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We take all reasonable and practicable measures to safeguard your personal information. For example, the exchange of data (such as credit card information) between your browser and the server is protected by  SSL(Secure Socket Layer) protocol encryption (i.e., HTTPS protocol); We use encryption technology to enhance the security of personal information; We employ trusted protection mechanisms to prevent malicious attacks on personal information; We have established access control mechanisms to ensure that only authorized personnel can access to personal information; and we Provide security and privacy protection training courses to increase employees' awareness of the importance of protecting personal information.

2. We maintain an industry-leading data security management system that centers around data and the entire date life cycle, This system enhances the security of the entire process from dimensions, such as organization structure, system design, personnel management, and product technology.

3. We take reasonable and practicable measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for as long as is necessary to fulfill the purposes stated in this Policy, unless it is necessary to extend the retention period or permitted by law.

4. The Internet is not an entirely secure environment, and we strongly recommend that you avoid using communication methods not recommended by this application to send personal information. You can connect and share with others through our services. When you create a communication, transaction or sharing activity through our services, you can choose the individuals with whom to communicate, trade, or share, as these third parties may view your transaction content, contact information, communication information, or shared content.

If you discover that your personal information, especially your account or password, has been leaked, please contact our customer service immediately so that we can take application measures.

Please note that any information you voluntarily share or publicly disclose while using our services may involve your or others' personal information or even personal sensitive information. For example, this may occur when you post updates or upload pictures containing personal information in public spaces such as group chats or circles. Be cautious about sharing or publicly disclosing such information when using our services.

Please use a strong password to help us secure your account. We will do our best to ensure the security of any information you send to us. Additionally, we will report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

7. How do you manage your personal information

You can access and manage your information in the following ways, and we will respond to your request in accordance with the requirements of applicable laws and regulations:

1. Access your personal information

You have the right to access your personal information, subject to exceptions provided by law. You can access your personal information by following these steps:

Personal Data—If you wish to access or edit your profile date, occupation, hobbies, mobile phone number, and other information, you can do so by logging into your account and navigating to “Me”-“Settings”.

Authorization —You can log in to your account, click the “Settings” icon in the upper right corner, select “Avatar”-“Settings”, and toggle the authorization options on or off.

2. Correct or supplement your personal information

If you find an error in the personal information we process about you, you have the right to request that we correct or supplement it. You may submit a request for correction or supplementation in the manner described in “(1) Access to your personal information” above.

3. Delete your personal information

You may delete some of your personal information by following the steps outlined in “(1) Access to your personal information”.

In the following circumstances, you can request that we delete your personal information through customer service:

3.1 If our processing of personal information violates laws and regulations;

3.2 If we collect and use your personal information without your explicit consent;

3.3 If our processing of personal information seriously violates the agreement with you;

3.4 If you no longer use our products or services, or if you cancel your account;

3.5 If we are no longer providing you with products or services.

If we decide to fulfill your deletion request, we will also notify any parties who have received your personal information from us and require them to delete it promptly (unless otherwise provided by law, or those parties have independently obtained your authorization).

When you or we assist you in deleting the relevant information, we may not be able to immediately remove the date from our backup systems due to legal and technical security limitations. However, we will securely store your personal information and limit any further processing of it until the backup data can be deleted or anonymized.

4. Change the scope of your authorization and consent

Each business may require some basic personal information to function (see “Section 1” of this Privacy Policy). In addition, for the collection and use of any additional personal information, you may customer service to request or withdraw your authorization and consent.

Please note that for certain types of personal information, such as information necessary to perform the basic functions of this application or information required for us to fulfill legal obligations, we may not be able to respond to your requests to change the scope of authorization.After you withdraw your authorization, we will no longer process the corresponding personal information.However, your decision to withdraw consent will not affect any processing of personal information that was previously conducted based on your authorization.

5. Restrict automated decision-making by information systems

In some business functions, we may rely on non-human automated decision-making mechanisms, including information systems, algorithms. If these decisions significantly affect your legitimate interests, you my contact us through customer service.

6. Respond to your above requests

For security reasons, you may be required to submit a written request or provide proof of your identity. We may ask you to verify your identity before processing your request.

We will respond within 30 days. If you are not satisfied with our response, you may file a complaint with our customer service.

In principle, we do not charge a fee for your reasonable request, However, we may charge a fee for repeated requests that exceed a reasonable limit. We may refuse requests that are unreasonably repetitive, require excessive technical means (e.g., requiring the development of new systems or significant changes to current practices), pose a risk to the legitimate rights and interests of others, or are highly impractical (e.g., involving information stored on backup tapes).

In the following circumstances, we will not be able to respond to your request in accordance with legal requirements :

6.1 When the request relates to the Personal Data Controller's performance of legal obligations;

6.2 When directly related to national security of defense;

6.3 When directly related to public safety, public health, or major public interests;

6.4 When directly related to criminal investigation, prosecution, trials, or enforcement of judgments;

6.5 When there is sufficient evidence indicating that the Personal Data Subject is acting in bad faith or is abusing their rights;

6.6 When it is necessary to protect the life, property, or other significant legal rights and interests of the Personal Data Subject or other individuals, but it is difficult to obtain authorization or consent from the individual;

6.7 When responding to the request would cause serious harm to the lawful rights and interests of the Personal Data Subject, other individuals, or organizations;

6.8 When the request involving trade secrets.

7. Account cancellation

       We will retain your account data for 180 days, If you no longer wish to use our products, you can submit a request to cancel your account through the following path: Me-Settings-Account Cancellation.

After you voluntarily cancel your account, we will stop providing products or services to you and will delete or anonymize your personal information in accordance with applicable laws, unless there is a legal requirement to retain it.

If you are unable to access personal information through the provided channels, you may contact us through the customer service. We will respond to your request for access within 15 days.

For other personal information generated during your use of our products or services, we will provide it to you in accordance with the arrangements specified in “(7) Responding to your above requests”.

8. How we process the information of minors

If you are a minor, we ask that you have your parents or other guardians read this Policy carefully.You should only use our services or provide us with information after obtaining the consent of your parents or guardians.

If you are a child under the age of 14, you and your guardian should carefully read this Privacy Policy before using our services, You may only use our services under the guidance of your guardian and after obtaining the consent, to ensure your safety while using our services and conducting transactions.

If you are a parent or guardian of a child, please ensure that the child is using our services with your authorization and consent. If you have any questions regarding the child's personal information, please contact our personal information protection department.

For the collection of minors' personal information with the consent of their parents or guardians, we will only use, share, transfer, or disclose this information as permitted by law, with explicit parental or guardian consent, or as necessary to protect minors.

9. How Your Information Is Transferred Globally

Personal information collected and generated during our operations within the People's Republic of China will be stored in China, except under the following circumstances:

9.1 When explicitly required by laws and regulations;

9.2 When we have obtained your explicit authorization;

9.3 When you voluntarily engage in cross-border activities such as live streaming or posting updates on the Internet.

In such cases, we will ensure that your personal information is adequately protected in accordance with this Privacy Policy.

10. How this Privacy Policy Is Updated

To continuously improve your experience with our products and services, we are always striving to enhance our offerings and technologies, As new services or changes to business processes arise, we may update this privacy policy to inform you of your rights in under the new provisions.

For significant changes, we will also provide more prominent notices (such as notifying you through a red dot indicator or a pop-up prompt),

Without your explicit consent, we will not reduce your rights under this privacy Policy. Any changes to this policy will be posted on this page.

For major changes, we will also provide more prominent notices . For some services, we may send emails explaining the specific changes to the Personal Information Protection Policy).

The material changes referred to in this Policy include, but are not limited to:

1.  Significant changes to our service model,such as the purpose of processing personal information, the types of personal information processed, or the ways in which personal information is used;

2.  Major changes in our ownership structure or organizational structure,such as changes in ownership due to business adjustments, bankruptcy, mergers, or acquisitions;

3.  Changes in the main parties with whom personal information is shared, transferred, or publicly disclosed;

4.  Significant changes in your rights to participate in the processing of personal information and how you can exercise those rights;

5.  Changes in the department responsible for handling personal information security, including contact information and complaint channels;

6.  When the personal information security impact assessment report indicates a high risk;

We will also archive the previous version of this Policy on a dedicated page within this application for your reference.

11. How to Contact Us

You can contact us in the following ways and we will respond to your request within 15 days:

1.If you have any questions, comments or suggestions regarding this policy, you can contact us through the customer service of the Mini Program or through the “My”-“Contact Customer Service” option in the APP;

2.If you believe that your personal information may have been leaked, you can report it through the feedback section of this application;

Company Name: GUANGDONG HORIGEN MOTHER & BABY PRODUCTS CO.,LTD

Office Address: No.18, Pingnan Industrial Zone, Mianbei Street, Chaoyang District, 515100 Shantou, Guangdong, P.R.CHINA

Registered Address: No.18, Pingnan Industrial Zone, Mianbei Street, Chaoyang District, 515100 Shantou, Guangdong, P.R.CHINA

Contact Number: 0754-83842828

Emall:huangyibin@horigen.cn